APO (MILITARY) shipping addresses: Please contact us for shipping options.
CANADA AND MEXICO shipping addresses: Please contact us for shipping options. Please note that the carrier will charge you any applicable duties and taxes plus a "brokerage fee" at the time of delivery, which covers customs clearance. This fee will be your responsibility.
· **International Customers: Please contact us for shipping options.
· P.O. Boxes:
We cannot ship to P.O. Boxes.
· In-Stock items that are
ordered by 12pm Eastern time*** will ship same-business-day. In-stock items
ordered after 2pm EST will ship the next business day.
· Fraud Screening:
Please note that for security purposes and customer protection, there may
occasionally be a shipping delay for orders with differing shipping and billing
addresses so that the cardholder identity can be verified.
· Holidays: *** We are closed and do not ship on the following days: Presidents Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day & the following day, Christmas Eve & Christmas Day, New Years Eve and New Years Day. Please note we may also be closed on some days prior to or after these holidays. Please call to inquire about specific holiday hours.
· Items marked as
"Usually ships in X business days" drop ship directly from
their respective suppliers.
· Ordering large
quantities of “in stock” items: Please email us at firstname.lastname@example.org or
call us between 8am and 5pm Eastern time, Monday to Friday, to confirm
· Orders containing both
in-stock items and backordered items: We may be able to do partial
shipments upon request; however, partial shipments may incur additional
· Estimated Delivery
Times are just estimates, they are not guaranteed. Please note that we
cannot be held responsible for delays on the part of the shipping carrier or
for delivery address problems*.
Estimated delivery times do not include weekends or holidays. *If any customer action, such as providing an incorrect address or refusing a shipment, results in additional shipping fees, those fees are the responsibility of the customer.
· Missing or Damaged Items: Upon receiving any packages and or materials, please immediately check the contents against the packing slip and your order acknowledgement. Carefully go through all packing materials to be sure you do not accidentally throw away any items from your order. Missing or damaged items must be reported within 10 business days. We will not be responsible for anything reported after that time. Reports of damaged items must include photographs.
Estimated Delivery Times for UPS Ground Shipments of In-Stock Items
Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times. For service availability and to calculate the delivery time for a package shipped between a specific origin, please contact us.
*If any customer action, such as providing an incorrect address or refusing a shipment, results in additional shipping fees, those fees are the responsibility of the customer.
· All pricing, availability,
and product specifications are subject to change at any time without